Forum Discussion
I have the same issue. My Roku Express was working fine until yesterday. However, today Roku said "not connected." Tried the set up network option and it showed the WiFi to be very strong. I used the same password I have used until yesterday, but it came up with the error code 014.40, which means incorrect password. I tried restarting Roku a few times to no avail. Nothing wrong with the modem because my TV and all other devices connected to it through WiFi are working fine.
How to resolve this issue?
- siva279 months agoChannel Surfer
I just found out that my Roku Premier connected to a different TV is also having the same issue. It looks like a broad issue with Roku, not the home network.
Please provide a resolution.
Thanks
- renojim9 months agoCommunity Streaming Expert
The 014.40 error is often caused by having special characters in your Wi-Fi password. If you have any in your password, try changing it to one with only letters and numbers.
- siva279 months agoChannel Surfer
Thank you for your reply. However, both my Roku devices worked without this issue for past few years. They just disconnected only yesterday for some mysterious reasons! 😕