Forum Discussion

Masterkane's avatar
Masterkane
Reel Rookie
2 years ago

Can't get past the channel update screen when activating my account

When trying to activate my TV I can't get past the channel updated screen. Just keeps saying "Tuning the hyper drive." I've tried.   1. Factory reset and power cycle 2. install from USB 3. Wired...
RokuERey's avatar
RokuERey
Retired Moderator
2 years ago

Hi Masterkane,

We value your contribution to the Roku Community by sharing your report on this!

We are available to assist. To test if you can beat it, try connecting it to a different network like a mobile hotspot.

Please return here if the problem continues so that we can help you even more.

Regards,

Rey