Forum Discussion

amit9827's avatar
amit9827
Newbie
11 months ago

Cant Download and Update Software

Same  problem it downloads everything and then comes Error007. If I restart I am able to browser everything but it never gets updated.

1 Reply

  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator

    Hi, amit9827 

    Greetings, and welcome to the Roku Community.

    We appreciate you for letting us know that your Roku device is unable to download and update the latest software, and we'd like to know more about the issue you have encountered so we can help you resolve this. Kindly provide the following details below:

    • What specific Roku device you are having issues with?
    • What is your current Roku software version? This can be viewed on Settings > System > About.
    • What troubleshooting steps have you taken so far in an attempt to resolve the issue?
    • An image on your screen when prompted with the Error code 007.

    With more details regarding this matter, we'll be able to assist further. Your response would be much appreciated.

    Best wishes,
    Kash