Forum Discussion

Amina's avatar
Amina
Newbie
8 months ago

Can't connect after repeatedly unplugging and plugging router and roku

I've unplugged and plugged in my router and restarted and unplugged my roku five times and still cant connect. HELP. This is aggravatin.

1 Reply

  • makaiguy's avatar
    makaiguy
    Community Streaming Expert

    Amina -

    There are a number of variables that can affect this, so more info from you will help.  I'm assuming you are trying to set up a WiFi connection.

    • Is this an initial setup, or a new problem on a system that previously connected?
    • Not all Roku's have the same capabilities. What Roku model and model number do you have?  Settings/System/About will tell you.
    • Does your router support both 2.4 and 5 GHz WiFi bands?
    • Do you have other devices that connect to your WiFi?  If so, do their setup screens show you what WiFi channel they are connected to?