Forum Discussion

BillyKthegoat's avatar
9 months ago
Solved

Cannot Subscribe to Retro Reels

Hello. I tried to subscribe to Retro Reels using my Roku but it kept failing. I tried using my web browser but that failed as well. I'm not sure what to do, and I would appreciate any assistance. Thanks!

  • Hi BillyKthegoat,

    Greetings from the Roku Community!

    If you are having a problem subscribing to a specific channel, we suggest that you contact the channel provider's customer support team to report the issue and get help. The channel developers themselves maintain channels on Roku. In this case, an issue within that specific channel likely needs to be addressed with an update from them.

    Please let us know if there's anything else we can do to assist you.

    Kind regards,
    John

1 Reply

  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator

    Hi BillyKthegoat,

    Greetings from the Roku Community!

    If you are having a problem subscribing to a specific channel, we suggest that you contact the channel provider's customer support team to report the issue and get help. The channel developers themselves maintain channels on Roku. In this case, an issue within that specific channel likely needs to be addressed with an update from them.

    Please let us know if there's anything else we can do to assist you.

    Kind regards,
    John