Littleangel65
5 months agoNewbie
Cannot get past Error 016 message
How to get past Error 016
- 5 months ago
Hey Littleangel65,
Welcome to the Roku Community!
This specific error code 016 occurs when you try to launch a channel, but the network or internet connection has been lost. To get this sorted out, you can perform the following:
- Set up network connection
- Restart your Roku player, go to Settings > System > System restart
- Unplug and re-plug your router from the outlet
For more information, this support article, What should I do if I cannot connect to my home network or the Internet? can guide you.
Let us know if it's still not working, and we'll investigate further. I hope this helps!
Thanks,
The Roku Community Team