Forum Discussion

Tylerelder's avatar
Tylerelder
Reel Rookie
2 years ago
Solved

Cannot find my device on the App (Tried everything)

I’ve been using my Roku stick for years, and it’s worked with the app remote until the last few days.   I recently got a new WiFi network, and in the beginning the app connected and worked.  The...
mobile app
  • renojim's avatar
    renojim
    2 years ago

    I don't know why it would suddenly get enabled, but some routers have a setting for "client isolation" so that connected devices can't communicate with each other.  It's commonly enabled on public networks, but home users wouldn't generally use it.

renojim's avatar
renojim
Community Streaming Expert
2 years ago

I don't know why it would suddenly get enabled, but some routers have a setting for "client isolation" so that connected devices can't communicate with each other.  It's commonly enabled on public networks, but home users wouldn't generally use it.

Troberts6583's avatar
Troberts6583
Newbie
2 years ago

How do you change this setting?  I have spectrum also.

  • Tylerelder's avatar
    Tylerelder
    Reel Rookie
    2 years ago

    In the spectrum app there is a Upnp switch, but it’s STILL blocking my Roku.  

    I need to reset Upnp like every three days to keep it working Roku Streaming Stick (3600 series)