Can view channel info but no video and audio.
Hi, bought my Roku TV a 1.5 years ago. I'm having a problem with no audio and video in the Roku Live TV app only. All other apps work fine (Prime Video, Vudu, ESPN, etc.). I get the show's info in th...
Forum Discussion
Hello! Dougrd55,
Thank you for reaching out to the Roku Community!
We have passed your information to the appropriate Roku team to investigate further. Once more information is available, we will update this Community thread. We appreciate your patience and understanding in the meantime.
Thanks,
Arjiemar
This is the exact canned answer they give everyine, on this thread, on the phone, promises for returned calls that never happen. Ive been down 30 days now with same problem. Select live tv channel, it show box on bottom with channel info, goes to black screen with spinnimg circle and never streams. They refuse to tell you what the probkem is. I just paid $185 for oermanant service and can not get a proper response. I think its time for a class action.
