Forum Discussion

Pastorj99's avatar
Pastorj99
Reel Rookie
9 months ago
Solved

Can’t upload personal photos on My Screensaver

I’ve went through the setup for My Screensavers trying to upload personal photos. Downloaded photos streams but will not play my photos.

  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    9 months ago

    Welcome to the Roku Community, glad to see you here, Pastorj99!

    We understand that your Roku Photo Streams will not display any photos on your TV, and we're here to get this sorted out. 

    Here's a quick fix you can try:

    1. Press Home on your Roku remote
    2. Scroll and select Settings
    3. Select System
    4. Select Power. If you do not see a Power submenu, skip to the next step.
    5. Select System restart

    After rebooting your Roku, since Roku Photo Streams also requires internet, try rebooting your Router to see if that fixes the issue. To do this, unplug your router for several seconds then plug it back in. 

    If it's still not working, feel free to let us know, and we’ll look into it further. Hope this helps!

    Best,
    The Roku Community Team

1 Reply

  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    Community Moderator
    9 months ago

    Welcome to the Roku Community, glad to see you here, Pastorj99!

    We understand that your Roku Photo Streams will not display any photos on your TV, and we're here to get this sorted out. 

    Here's a quick fix you can try:

    1. Press Home on your Roku remote
    2. Scroll and select Settings
    3. Select System
    4. Select Power. If you do not see a Power submenu, skip to the next step.
    5. Select System restart

    After rebooting your Roku, since Roku Photo Streams also requires internet, try rebooting your Router to see if that fixes the issue. To do this, unplug your router for several seconds then plug it back in. 

    If it's still not working, feel free to let us know, and we’ll look into it further. Hope this helps!

    Best,
    The Roku Community Team