Forum Discussion

Arturo512's avatar
Arturo512
Newbie
2 years ago
Solved

Can’t see all the numbers & Lettres in the Search box

I can’t see all the letters & numbers on the search box when searching for a movie. I have the same problem with closed caption, can’t see the words at the bottom of the screen. Any help would be appreciated.

Thank You

Art

  • RokuJanadeeK's avatar
    RokuJanadeeK
    2 years ago

    Hi Arturo512,

    Thanks for bringing this to our attention.
    Would you mind sending us a photo of the said issue? Also, kindly try to perform a reboot on your device by:

    1. Press Home on your Roku remote.
    2. Scroll and select Settings.
    3. Select System.
    4. Select Power. If you do not see a Power submenu, skip to the next step.
    5. Select System Restart.

    Let us know how it goes.

    Regards,
    Janadee

1 Reply

  • RokuJanadeeK's avatar
    RokuJanadeeK
    Retired Moderator
    2 years ago

    Hi Arturo512,

    Thanks for bringing this to our attention.
    Would you mind sending us a photo of the said issue? Also, kindly try to perform a reboot on your device by:

    1. Press Home on your Roku remote.
    2. Scroll and select Settings.
    3. Select System.
    4. Select Power. If you do not see a Power submenu, skip to the next step.
    5. Select System Restart.

    Let us know how it goes.

    Regards,
    Janadee