Forum Discussion

Mamapt's avatar
Mamapt
Newbie
12 months ago
Solved

Can’t login to Disney without alphanumeric buttons

We have the simple Roku remote with a Disney+ shortcut button. Disney wants me to log in, either with a numeric code or my password. I can’t find a workaround. Please help. 

2 Replies

  • Make sure you have selected the text field.  If a keyboard doesn't appear on-screen, as soon as the field is selected, try pressing OK.

     

  • RokuJharra-Q's avatar
    RokuJharra-Q
    Retired Moderator

    Thank you for sharing your concerns in the Roku Community, Mamapt.

    We truly value your input regarding this issue. Please note that while the Roku remote doesn't include a dedicated numeric code button, you can conveniently enter numbers by clicking on the designated box. This will bring up a pop-up keyboard, enabling you to select the numbers you need.

    We appreciate your understanding and are here to assist you further if needed.

    Thanks,
    Jharra