Forum Discussion

Jrock6349's avatar
Jrock6349
Newbie
3 years ago

Can’t find three of my Roku TVs

I can’t get three on my Roku TVs to show up when I search for devices the only one that shows up as the one that gots the ad on Roku

mobile app

3 Replies

Replies have been turned off for this discussion
  • RokuArvyS's avatar
    RokuArvyS
    Retired Moderator
    3 years ago

    Hi Jrock6349

    Welcome to the Roku Community!

    We'd like to know how we can help you. Can you please give us more details about the issue you're having so we can further assist you?


    Regards,
    Arvy

    • 422Oceana's avatar
      422Oceana
      Newbie
      2 years ago

      Arvy:

      I have the same issue. I have three Roku devices and two iPhones with the official Roku app (one of which I just installed). On my first iPhone, all three Roku devices can be found ... no problem. My second iPhone, the app can only locate one Roku device. The iPhones and all Roku devices are on the same Wi-Fi network. How do I get iPhone 2 to locate the other Roku devices?

      • RokuArvyS's avatar
        RokuArvyS
        Retired Moderator
        2 years ago

        Hi 422Oceana

        Welcome to the Roku Community!

        We understand that you're having a problem with the Roku app connecting to your Roku TV. We're sorry to hear about the experience, this is not what we aim for.

        Have you tried reinstalling your app and rebooting your device before downloading the Roku app again and trying to connect to see if that helps resolve the issue you're experiencing?

        Let us know what you find out so that we can assist you further.


        Best regards,
        Arvy