Can’t connect to Roku here’s answer I discovered

Hello if you have purchased just the Rogers Ignite Internet and you have the wifi show up on your phone but not the tv. The problem is:  let’s say you had Fido and then got Roger’s well when you hook up the ignite wifi and it asks you for a wifi name and password you need to put the same wifi name and password you had originally.  Trust me after the **bleep** of trying to get mine to simply connect that was the problem so example : if your name of internet was: spaceship and your password was marco1234 then you need that to be the same as when you first set up your Roger’s ignite. Also if you have the Roku little box thing and your tv has sound and no picture. You need to replace the hdmi cord as the one you are using was either old or not good enough to flow the fibre into or may just be a cheap hdmi cord. I hope this helps and I did let Roger’s know that they should tell all customers that from the beginning!  You will have to go back into the Roger’s ignite and change your name of internet as password in there not on all your tvs or anything else. Hope this helps ok.