Forum Discussion

Tim23's avatar
Tim23
Newbie
2 years ago
Solved

Can’t connect roku to new wifi

I recently switched WiFi and internet providers and I can’t get my Roku to work once the old WiFi setup was disconnected. I also use the app instead of the remote Bcz it broke awhile ago. I can’t use the app Bcz the Roku doesn’t connect and now I’m stuck

tv & player wifi
  • Strega2's avatar
    Strega2
    2 years ago

    As a quick fix, just set the SSID and passphrase of the new router to be the same as the previous one.  Then all your Wi-Fi devices will just (re) connect to your network as if nothing happened.

    For the longer term, I would suggest you get another remote or two.

8 Replies

  • Strega2's avatar
    Strega2
    Roku Guru
    2 years ago

    As a quick fix, just set the SSID and passphrase of the new router to be the same as the previous one.  Then all your Wi-Fi devices will just (re) connect to your network as if nothing happened.

    For the longer term, I would suggest you get another remote or two.

    • CapMann1880's avatar
      CapMann1880
      Reel Rookie
      9 months ago

      Generally speaking, how do you do what you just proposed:

      "just set the SSID and passphrase of the new router to be the same as the previous one."

      Im having the same issue. My new router came with its own SSID and passphrase, as they all do. How do you actually change this? On your ISP's website?

      • Strega2's avatar
        Strega2
        Roku Guru
        9 months ago

        In most cases, you change it in the router itself.  Just go to the router’s IP address and login.  If you’ve never logged into it before, the user name and password are likely to be "admin" and "password", "admin" for both, "admin" and "Password", or possibly something else printed on the router. 

        If you don’t know the router’s IP address, there are a variety of ways to find it.  For example, in Windows, at a command or powershell prompt, type ipconfig.  In the output of ipconfig, look for the IP address for the default gateway.  If you go to that address in your browser, you’ll see that your router runs its own webserver and is waiting for you to log in and change things to your liking.

        Alternately, the same label on the router with the user name and password might tell you the default IP address.