Forum Discussion
I have tried that.
Hi etgarza1610,
Thanks for keeping us posted!
We appreciate the troubleshooting steps you have taken so far and would like to gather more information about this problem you had.
Can you please provide the following information below?
- Do you have any other device/s connected to your TV? (e.g. speakers and another sound system)
- What troubleshooting steps have you taken so far?
- When did the issue start?
We look forward to hearing from you soon.
Thanks,
The Roku Community Team
The issue started about 1-2 weeks ago. There isn't anything connected to TV, the troubleshooting steps I have done are shared in my post. I saw these steps when I was trying to research the issue.
Thanks for the follow-up, etgarza1610!
If you have a Select, Plus, or Pro Series TV made by Roku, you can contact Roku support directly or find product-specific information online.
For a Roku TV made by any other manufacturer, use the links below to find setup and troubleshooting help and support contact information.
- Element - Element Roku TV support
- Hisense - Hisense Roku TV support
- Insignia - Insignia Roku TV support
- JVC - JVC Roku TV support
- LG - LG Roku TV support
- onn. - onn Roku TV support
- Philips - Philips Roku TV support
- RCA - RCA Roku TV support
- Sharp - Sharp Roku TV support
- TCL - TCL Roku TV support
- Westinghouse - Westinghouse Roku TV support
When contacting the TV manufacturer, you may need your TV model number. If you cannot find this information on the back panel of your Roku TV, use your Roku TV remote and go to Settings > System > About.
We hope this helps!
Kind regards,
The Roku Community Team
