Forum Discussion

AUTiger7222's avatar
AUTiger7222
Binge Watcher
22 days ago
Solved

Buffering After Watching A Long Time

I have several different Roku devices and I've noticed that after streaming for a long period of time it will just randomly start having buffering issues on any of the devices. My internet connection is fine and I know that's not the issue, the issue is with the Roku because I can exit out of the app and go back in and it will play fine for a while again before returning to the buffering issues. I have no idea how something can play fine for a while and then just suddenly have buffering issues that has nothing to do with my internet going out. BTW, this usually happens watching sports cause that's almost all I watch.

Roku TV
tv & player wifi
  • AUTiger7222's avatar
    AUTiger7222
    21 days ago

    I've had it happen on several apps, and yes, I have tried system restart and it only temporary solves the problem. But I saw on another post about the trick to clear the cache and did that and so far haven't had anymore issues, but I haven't had a chance to sit and watch for a long period of time for it to happen again. I will say the feed on ESPN started playing a whole lot faster than previously.

6 Replies

  • RokuSuzyL's avatar
    RokuSuzyL
    Community Moderator
    21 days ago

    Hi AUTiger7222​ 

    We noticed that you have an issue watching a show for too long, as it will buffer all of a sudden. 

    Could you share the specific app where you encountered the issue? Also, have you tried restarting the device? If not, please press Home> Select Settings > Select System > Power (if that option is not there, skip to the next step) > System restart. Once done, try to observe if it buffers again. 

    Let us know when you can!

    Roku Community Team

    • AUTiger7222's avatar
      AUTiger7222
      Binge Watcher
      21 days ago

      I've had it happen on several apps, and yes, I have tried system restart and it only temporary solves the problem. But I saw on another post about the trick to clear the cache and did that and so far haven't had anymore issues, but I haven't had a chance to sit and watch for a long period of time for it to happen again. I will say the feed on ESPN started playing a whole lot faster than previously.

      • AUTiger7222's avatar
        AUTiger7222
        Binge Watcher
        17 days ago

        The clearing the cache trick has been my solution. I haven't had any buffering issues on any apps since then including ESPN. That really needs to be the go too solution for anyone that ever has buffering issues cause all the other stuff only served as temporary solutions. But this appears to finally have been a permanent solution.