Brand new TV keeps shutting down
Last week, I purchased a brand new 40 inch Roku TV for my room. I had my dad install it this weekend, and it worked perfectly the first day. The second day, my sister and I were watching Disney+, and...
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Same here and now I feel stupid for purchasing seeing everyone with almost, exactly the same problems. Haven't had our Roku not even a year. Now no sound and went black. We've tried everything!!ğŸ˜
Hi Chadsam,
Welcome to the Roku Community!
We're very sorry to hear of the trouble. In your case, I'd suggest starting there to see what options or suggestions they can provide. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS.
You can locate their support contact information here: Contacting Support for Your Roku TV
Please keep us posted.
Best regards,
Mary
