Forum Discussion

suiteskull's avatar
suiteskull
Reel Rookie
3 years ago

Brand new RCA1R voice remote does not wake up or work as RF remote...

I just bought an RCA1R (listed as RC833 on secret menu) voice remote direct from Roku (verified as compatible with my 4630X) to replace the original remote with troublesome buttons. I successfully pa...
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RokuDanny-R's avatar
RokuDanny-R
Retired Moderator
3 years ago

suiteskull

Thanks for the post.

If you are already in contact with our Support team, we would recommend continuing to work with them as they would best be able to assist you moving forward.


Thanks,
Danny

suiteskull's avatar
suiteskull
Reel Rookie
3 years ago

Thanks RokuDanny-R ,

They are going to send out a replacement per our last email. Fingers crossed it fixes the problem!