Forum Discussion

kgadams65's avatar
kgadams65
Newbie
10 months ago
Solved

Box shutting down and resetting on my 2400 LT

Need help fixing this i have reset ,updated and it keeps shutting down. 

is there anything that can be done before i toss in trash.

  • RokuArjiemar's avatar
    RokuArjiemar
    10 months ago

    Hello! kgadams65,

    Thanks for posting in the Roku Community!

    We appreciate you contacting us regarding your Roku LT (2400x). We are happy to help.

    In addition to the reply from @renojim. The device you are using can no longer support the most recent features.

    This means this device will no longer get new features or streaming channels, updates to existing channels, or other software-related updates. You can keep using your Roku player to stream the channels you currently have. However, you may lose access to some channels over time as those channel partners make updates.

    If you haven't already upgraded your device, you should have received an email with offers to purchase a new player at a discounted price. You can also access this offer by signing into your Roku account and visiting the following website Roku offers

    If you have any other questions or concerns, please let us know.

    Regards,
    Arjiemar

  • renojim's avatar
    renojim
    Community Streaming Expert
    10 months ago

    To be honest, it's not worth fooling around with.  The 2400 is no longer supported, is no longer getting updates, and can't run many of the newer apps.

  • RokuArjiemar's avatar
    RokuArjiemar
    Retired Moderator
    10 months ago

    Hello! kgadams65,

    Thanks for posting in the Roku Community!

    We appreciate you contacting us regarding your Roku LT (2400x). We are happy to help.

    In addition to the reply from @renojim. The device you are using can no longer support the most recent features.

    This means this device will no longer get new features or streaming channels, updates to existing channels, or other software-related updates. You can keep using your Roku player to stream the channels you currently have. However, you may lose access to some channels over time as those channel partners make updates.

    If you haven't already upgraded your device, you should have received an email with offers to purchase a new player at a discounted price. You can also access this offer by signing into your Roku account and visiting the following website Roku offers

    If you have any other questions or concerns, please let us know.

    Regards,
    Arjiemar