Forum Discussion

Pops75's avatar
Pops75
Newbie
8 months ago

Bluetooth volume control not working

Is there any updates or fixes for the bluetooth volume control issues?  This is getting to be very annoying.  Being able to use bluetooth headphones was one of my favorite features of this product.  Is there anyway to reset the Roku device and not have the last update that caused the issue?  

TV & Player settings

1 Reply

  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    Community Moderator
    8 months ago

    Hey, Pops75.

    Thanks for reaching out here!

    Looks like the Bluetooth volume control on your Roku still isn't working. We're here to help you out!

    Could you please share some more info so we can take a closer look?

    • Roku device model, serial number, device ID, and Software Version. (these can all be found in Settings > System > About)
    • Tracker ID (Press the Home button five times, followed by the Back button five times)

    Please get back to us soon!

    Roku Community Team