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nightfisher's avatar
nightfisher
Streaming Star
2 years ago

Black Screen with Sound - when moving between Antenna Channels to Streaming Channels

In the past week or two my ROKU TV has developed a BLACK OUT glitch.

When I am watching an antenna channel and then scroll to or jump through Favorites to a streaming channel, the picture and sound pops up as it should --- then a couple seconds later the picture goes black.

It does not matter how many times you click previous channel then try again... the result is always the same.... black screen with sound.

When the streaming channel is BLACK, the only work around I have found is to click the up or down button to go to another STREAMING channel, then immediately return to the channel I was wanting to watch.   

This action of course does away with the convenience of the "return to previous channel" function, and makes watching both an antenna and streaming channel simultaneously using the return button impossible.

1 Reply

  • I'm having the exact same problem with my Roku TV... Going from over the air antenna channels to streaming, the streaming channel blacks out after a few seconds. Have restarted the Roku TV twice. Reset picture settings.

    This only started after I installed the Roku Backgrounds app. It never happened before that. I uninstalled the Roku Backgrounds app and restarted the Roku TV... Twice. But it keeps happening. I've been using this TV for months without this problem... It only began after installing Backgrounds.