Forum Discussion

CoolHandLuke's avatar
CoolHandLuke
Newbie
2 years ago

Battery indicator STILL an issue

I mean, JFC, I've been reading about this issue of over three years.  And I STILL fight with my remote EVERY time I use it.  Battery indicator on - can't change channels, EVERY FREAKING TIME I use it.  

Where are all the "tech geniuses" to fix this??  It is the most annoying thing I've every experienced watching TV.  I will NOT purchase another Roku product until this gets resolved.  

Also, while I'm on my soapbox...Where the F**K is the customer service?????  A Roku "Community"????  GTFOH with that BS.

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  • RokuJanadeeK's avatar
    RokuJanadeeK
    Retired Moderator
    2 years ago

    Hi CoolHandLuke,

    Thank you for your post, and we apologize for the delayed response.

    Can you specify what Roku remote model this is? Also, what Roku device does it pair with?

    Let us know so we can continue assisting.

    Regards,
    Janadee