Forum Discussion

h0rsluVr's avatar
h0rsluVr
Newbie
3 months ago

Backdrops removes last 4 of 100 Favorites

I choose  100 (the maximum) images from fine arts and photography and the next day the last 4 have been removed from my favorites. This has been happening repeatedly no matter how many times I re-add the last 4. What’s going on?

2 Replies

  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    Community Moderator
    3 months ago

    Hey, h0rsluVr. Thanks for reaching out!

    We’re here to help out with any issues you have about backdrops. 

    Tell us...

    • When did you first notice this issue?
    • What steps you have tried so far?
    • Have there been any recent updates? If so, could you share the latest software version of the Roku device? (Settings > System > About)
    • A Photo of an error message observed, if possible, can be a great help!

    Please keep us in the loop!

    Roku Community Team

    • makaiguy's avatar
      makaiguy
      Community Streaming Expert
      3 months ago

      My suspician here is that Roku misstated the maximum number of images that can be retained, and that it's actually 96, not 100.