Forum Discussion

Pompey's avatar
Pompey
Roku Guru
2 months ago
Solved

Backdrops just updated; now crashes to the home screen

Backdrops just updated. Now it just crashes to the home screen.

  • Hi Pompey  — thanks for flagging this. We rolled out an update that didn’t go as planned, but we’ve identified the issue and are actively rolling it back.

    You may see a new update hit your device within a day or so, or you can try manually checking for updates in your Settings menu to get it sooner.

    Really sorry for the disruption. Thanks for your patience while we get this sorted.

    Thanks,
    Austin

1 Reply

  • RokuAustin's avatar
    RokuAustin
    Community Manager

    Hi Pompey  — thanks for flagging this. We rolled out an update that didn’t go as planned, but we’ve identified the issue and are actively rolling it back.

    You may see a new update hit your device within a day or so, or you can try manually checking for updates in your Settings menu to get it sooner.

    Really sorry for the disruption. Thanks for your patience while we get this sorted.

    Thanks,
    Austin