Autoplay video ads on home screen
Finally got the latest and "greatest" software update and was immediately shown a video ad for Mr. & Mrs. Smith from Tubi (IIRC?) autoplaying on my homescreen - luckily without sound, though I'm sure...
Forum Discussion
Thanks for posting here in the Roku Community, uyidcle.
We apologize for the inconvenience this may have caused you. Rest assured that this will be forwarded to the relevant team for further review.
For the time being, you can visit this support article on How to manage ad preferences.
Let us know if you need further assistance; we're here to help.
All the best,
Emman
That only lets you control the type of ads, not disable them. This is a bait-and-switch: the product that was reviewed and purchased in the market has gotten demonstrably worse for the customer after purchase for no reason other than a desperate cash grab. I've been using Roku devices since the Roku 3, I own four currently, but this is an intolerable business practice and if this is what's to be expected from a Roku product I'll be replacing them with something else and warning everyone against Roku going forward.
