Forum Discussion
2 Replies
- renojimCommunity Streaming Expert
Log into your Roku account at https://my.roku.com using the email address that appears under Settings->System->About on your Roku device and look at the list of linked devices. Make sure there's not any you don't recognize. Perhaps you returned, sold, or gave away a device that's still linked to your account. Another way unwanted apps get installed is from advertisements in screensavers. I don't know if that app is one that goes floating by, but make sure you don't press Play/Pause when the screensaver is active or you'll install the advertised app.
- Carol_n_michaelReel Rookie
There are ads on your home screen that if you hit play will install. Canela is one.
Roku js acting ignorant but it's intentional. I can't find a setting to trunk it off. Serveral times it's happened to me.
Chromecast doesn't do it. Chromecast allows you to turn off Google suggestion, unlike Roku.
I may have to switch