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PamKirk's avatar
PamKirk
Newbie
3 years ago
Solved

Apple+ activation error N/63F8B058

 I have bundled with Koodo to get netflix discovery plus and Apple with stream plus

Netflix and Discovery were fine as I had that subscription before but when I tried to add Apple I keep getting error message N/6358B058 try again.

I have signed up for Apple and everything works fine on my phone but not on Roku tv

  • RokuKariza-D's avatar
    RokuKariza-D
    3 years ago

    Hi PamKirk 

    Thanks for reaching out here in the Community!

    Please be advised that the channel developer themselves maintains channels on Roku. We suggest reaching out to the channel provider's customer support directly to report the issue and get help. Since you're getting a specific error code or message, they will be able to provide you with information to resolve the issue you're experiencing. 

    We appreciate your understanding.


    All the best,
    Kariza

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  • RokuKariza-D's avatar
    RokuKariza-D
    Retired Moderator
    3 years ago

    Hi PamKirk 

    Thanks for reaching out here in the Community!

    Please be advised that the channel developer themselves maintains channels on Roku. We suggest reaching out to the channel provider's customer support directly to report the issue and get help. Since you're getting a specific error code or message, they will be able to provide you with information to resolve the issue you're experiencing. 

    We appreciate your understanding.


    All the best,
    Kariza