Forum Discussion
It was idiotically stupid for Roku to add this "Feature" which is a total annoyance in the first place. Why would anyone ever want Roku to randomly shuffle their app tiles? People like to put things in the order they wish and we don't want some arrogant company who thinks it knows better than us moving them around randomly all the time.
Even if it's on manual sometimes it still happens, which means it's a glitch which means this is yet another thing Roku added without properly testing which is now causing customers frustration. Roku needs to completely get rid of this so the app tiles never move unless you do it yourself.
Exactly, Roku has no right to do this. I like my apps in the order they are in. Like last night YouTube was on the top of the grid, and when I woke up it was somewhere else. I thought someone had deleted the app but YouTube was moved by Roku to the bottom.
- RokuEmmanuel-D2 years agoCommunity Moderator
Hi Community Users!
Thanks for flagging this matter here in the Roku Community!
We just wanted to let you know that this has already been forwarded to the appropriate Roku team. They are now investigating this problem and working hard to resolve it as quickly as possible. We appreciate everyone's patience and understanding. Thanks for your feedback and we will strive harder to improve the streaming experience for all users.
Please follow up with this information below:
- When did you notice the issue occur?
- Does this occur on multiple Roku devices, or does it happen on a specific Roku device?
- Are there any changes in the setup or settings of your Roku device or your network provider that might cause the problem?
- What are the specific steps to reproduce this issue?
By providing these details, our appropriate Roku team will be able to thoroughly investigate this further.
We'll surely update this thread once a resolution has been provided. Please let us know if you need help; our team is always here to assist.
Sincerely,
Emman- Gerric9172 years agoChannel Surfer
I just noticed the rearranging of apps a few days ago. It has happened on more than one Roku device. Very frustrating! Apps I nearly never use are showing up at the top. One thing I really liked about Roku id that I could arrange the APS so the ones I use frequently appear at the top. Now it is a total pain!