Forum Discussion

Cloudwatchr's avatar
Cloudwatchr
Newbie
3 years ago
Solved

Annoying remote battery level on screen

The battery indicator meter pops up every 3 seconds. It is fully charged. It has made my roku unwatchable. How do I turn it off?

remotes
  • RokuNimfa-C's avatar
    RokuNimfa-C
    3 years ago

    Hi Cloudwatchr,

    Thanks for your first post in Roku Community. 

    Have you tried restarting your Roku device and see if the message goes away? We would recommend doing this from the Settings menu by navigating to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart.

    If you still see the problem, we suggest you re-pair the remote to your Roku device. Follow the steps below:

    Put your streaming device in pairing mode:

    1. Remove the power cable from your streaming device
    2. Wait at least 5 seconds
    3. Re-connect the power cable
    4. Wait for your streaming device to power on, and the Home screen to appear on your TV screen
    5. Within 30 seconds of seeing the Home screen on your TV screen, put your voice remote into pairing mode

    Put your voice remote in pairing mode:

    1. Press and hold the pairing button on your voice remote for 20 seconds. The status light should slowly flash green, stop, and then flash rapidly. When this happens, release the pairing button and your remote will restart.
    2. Press and hold the pairing button for 5 seconds, or until you see the status light begin to flash. If the light does not flash, charge your remote.
    3. Wait for 30 seconds while the remote establishes a connection with your streaming device.

    Once your streaming device and remote are connected, the pairing dialog will appear on your TV screen.

    Keep us posted if this works. 


    Regards, 
    Nimfa

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  • RokuNimfa-C's avatar
    RokuNimfa-C
    Retired Moderator
    3 years ago

    Hi Cloudwatchr,

    Thanks for your first post in Roku Community. 

    Have you tried restarting your Roku device and see if the message goes away? We would recommend doing this from the Settings menu by navigating to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart.

    If you still see the problem, we suggest you re-pair the remote to your Roku device. Follow the steps below:

    Put your streaming device in pairing mode:

    1. Remove the power cable from your streaming device
    2. Wait at least 5 seconds
    3. Re-connect the power cable
    4. Wait for your streaming device to power on, and the Home screen to appear on your TV screen
    5. Within 30 seconds of seeing the Home screen on your TV screen, put your voice remote into pairing mode

    Put your voice remote in pairing mode:

    1. Press and hold the pairing button on your voice remote for 20 seconds. The status light should slowly flash green, stop, and then flash rapidly. When this happens, release the pairing button and your remote will restart.
    2. Press and hold the pairing button for 5 seconds, or until you see the status light begin to flash. If the light does not flash, charge your remote.
    3. Wait for 30 seconds while the remote establishes a connection with your streaming device.

    Once your streaming device and remote are connected, the pairing dialog will appear on your TV screen.

    Keep us posted if this works. 


    Regards, 
    Nimfa