Forum Discussion
Hi bryank59,
Thanks for reaching out to us here in the Roku Community!
Have you tried restarting your Roku device to see if it helps? We recommend doing this from the Settings menu by navigating to Settings > System > Power > System restart. (If you do not see the Power submenu, skip to the next step.)
Please let us know how it goes.
All the best,
Chel
I'm also wondering why I have to explain everything over again to a tech every time I post on here when the problem(s) I'm talking about is clearly stated in my original post with photos even?
- RokuJohnB2 years agoCommunity Moderator
Hi bryank59,
Thank you for keeping us posted here in the Roku Community!
We'd like to take a closer look into this issue that you're having with the Roku media player popping up on your TV screen. What troubleshooting steps have you taken so far? When did the issue start?We look forward to hearing from you soon.
Thanks,
John