Forum Discussion

chrissyt's avatar
chrissyt
Newbie
2 years ago

All Roku devices have stopped working in my home and other family members homes

Mine don't work after power outage.  I've tried everything 10 times.  Just ordered Firesticks.  Roku should send me new ones.

 

  • RokuJechealR's avatar
    RokuJechealR
    Retired Moderator

    Hi chrissyt,

    Welcome to the Roku Community!

    Could you provide us with more details about your concern? Are you encountering any error codes or messages? What troubleshooting steps have you already taken to try to resolve the issue? In addition, have you tried restarting your internet modem, router, and Roku devices?
    With more details, we will be able to assist you best.

    All the best,
    Chel

    • RokuArjiemar's avatar
      RokuArjiemar
      Retired Moderator

      Hi Community Users,

      We are locking this thread because the information may need to be updated.

      If you are still experiencing issues related to the original topic, here are a few steps you can take:

      1. Search the Community: Explore the Roku Community forums. You might find another thread addressing the same problem with more current information.

      2. Start a New Thread: If you cannot find an existing thread that matches your issue, please create a new one! We are here to help.

      Thank you,
      The Roku Community Team