For the past month or so, when I go to hook a phone up to Roku tv, it shows the Airplay symbol on the screen, and then Roku goes back to its Home Screen. On the phone, it says it’s connected to the TV.
I’ll disconnect and keep trying to do it and it finally ends up working. Not doing anything specific to get it to work, but it just finally decides to work after a few attempts. Is this happening to anyone else? What should I do?
Hi, uruchiwo.
Thanks for flagging this matter to the Roku Community!
We are curious about the Airplay issue you're encountering with your Roku TV and are here to investigate what's causing the problem.
To help us dive into the roots of your concern, kindly check the following points provided below:
In the meantime, you can visit this support article: How to use AirPlay and HomeKit with your Roku streaming device.
We are anticipating your update.
Regards,
Emman
i have this same problem. I have done everything they said to do (update/restart/etc). My phone is up to date. Have also checked screen mirroring settings and made sure i am allowing devices. connect my phone and the airplay icon comes up, but immediately cuts off back to the roku homescreen, and my phone still says it is connected to the tv. Also i know it is not a network disruption as i can stream from youtube to the roku and change/pause videos with ease, only when trying to screen mirror and/or airplay does this happen. Started a few months ago and only happens with my phone. Not a problem with other peoples phones- but have seen other people report this online. Hoping it can be fixed somehow 🙏
Welcome aboard! Thanks for reaching out here in the Roku Community.
We completely understand your frustration about the Airplay glitching on your Roku TV when you tried to use it. We'd like to dig deeper into this so we can help sort things out quickly.
Could you provide the necessary details below so we can have visibility on the affected device?
We are looking forward to your prompt response.
Thanks,
Emman
I’ve been having this same issue for months now and this is the first thread I’ve been able to find about it. It started sometime in the last year and I’ve tried everything I can think of and that’s been recommended and it still continues to this day.
I'Ve been dealing with this issue too. As a new user to Roku, it is so frustrating to have this issue keep happening and it looks like from other users it has been going on for a while. Please help resolve this as it is severely affecting the overall experience.
Thanks for reaching out about this Airplay issue with your Roku TV we're here to help!
First, could you provide the error code or describe the specific issue with this feature? Additionally, please let us know what troubleshooting steps you have taken so far.
In the meantime, you can visit this support article: How to use AirPlay and HomeKit with your Roku streaming device.
Looking forward to your response.
Roku Community Team
Last week somehow I accidentally got airplay to work from my iPad to my Roku TV. Which was awesome. Then sometime during the week I accidentally disconnected it now I'm not able to get it connected again. It says it's connected, but it won't play on the TV. I have restarted everything. The TV the modem I followed all the instructions that I was given when I searched and I don't know what to do, but I need help please thank you very
