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Bensorich's avatar
Bensorich
Newbie
2 years ago

AirPlay 2 delay or unexpected crashes

Hello everyone, I have a big problem with AirPlay 2. I can connect to AirPlay and listen to music via Apple Music for the first few minutes without any problems. And after a short time, if I want to play another song, it takes an extremely long time or AirPlay just crashes. And then the message comes to my iPhone "No AirPlay connection could be established." I've really tried everything but I can't think of any more ideas. Can someone please help me?

tv & player wifi

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  • RokuERey's avatar
    RokuERey
    Retired Moderator
    2 years ago

    Hi Bensorich,

    Greetings from the Roku Community!

    We do appreciate you letting us know about this behavior on Airplay. We'd like to see more of what's going on here.

    Could you please elaborate on the exact steps that led you to this behavior? When did you start seeing the issue occur? Have you tried restarting your mobile device and your Roku device and then trying again to see if you're still seeing the same thing occur?

    Tell us more about this, and we'll further zoom into it.

    Regards,

    Rey