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Ckatskee's avatar
Ckatskee
Newbie
8 months ago
Solved

Air play After checking and rechecking all system items on my iPhone and Roku, air play won’t hook u

cmk

After checking and rechecking all system items on my iPhone and Roku, air play won’t hook up. It’ll work for a day or two than stop. 

  • Welcome to the Roku Community, Ckatskee!

    Thanks for raising this concern directly with us about Airplay, which won't connect to your Roku device. We appreciate the troubleshooting steps you have taken so far.

    If you do not see your Roku device when trying to use AirPlay to view content on your TV, you should check the following:

    • Do both your Roku device and Apple device support AirPlay 2?
      Review the requirements covered earlier in this article to determine if your devices are compatible.

    • Are your Roku device and Apple device connected to the same wireless network?
      You can view the network configuration of your devices in the settings menu. On your Roku device, go to Settings > Network > About. If it is not connected to the same network as your Apple device, learn how you can resolve connectivity issues.

    • Has AirPlay been turned off on your Roku device?
      Go to Settings > Apple AirPlay and HomeKit and make sure AirPlay is set to On.

    You may also want to check out this support article on using AirPlay and HomeKit with your Roku streaming device.

    Hope you'll find this info useful. Please keep us posted on what you find out.

    Best regards,

    John

1 Reply

  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator

    Welcome to the Roku Community, Ckatskee!

    Thanks for raising this concern directly with us about Airplay, which won't connect to your Roku device. We appreciate the troubleshooting steps you have taken so far.

    If you do not see your Roku device when trying to use AirPlay to view content on your TV, you should check the following:

    • Do both your Roku device and Apple device support AirPlay 2?
      Review the requirements covered earlier in this article to determine if your devices are compatible.

    • Are your Roku device and Apple device connected to the same wireless network?
      You can view the network configuration of your devices in the settings menu. On your Roku device, go to Settings > Network > About. If it is not connected to the same network as your Apple device, learn how you can resolve connectivity issues.

    • Has AirPlay been turned off on your Roku device?
      Go to Settings > Apple AirPlay and HomeKit and make sure AirPlay is set to On.

    You may also want to check out this support article on using AirPlay and HomeKit with your Roku streaming device.

    Hope you'll find this info useful. Please keep us posted on what you find out.

    Best regards,

    John