Forum Discussion

JMD2022's avatar
JMD2022
Newbie
4 years ago
Solved

After Update Antenna (OTA) Channel Guide displays "No information available"

It appears after a recent software update (I can only tell because a few icons changed on the Roku OS), the channel information for OTA channels is no longer displaying.  I get only the message "no i...
  • 440mike's avatar
    440mike
    4 years ago

    My guide on both my TCLs just stopped. Installed the icon back to antenna from live tv, changed the zip code, had to do a rescan of channels and working for now. 

scolson's avatar
scolson
Channel Surfer
3 years ago

thing is, i've had my tv for years and never had an issue with programming until the last software update .  Just saying....

gillesC's avatar
gillesC
Streaming Star
3 years ago

The guide is back on both of my sets, and it wasn't just one channel missing information for one show. It was the whole guide missing all information. They must be using a server for this. Separate from what the stations send out.