My guide on both my TCLs just stopped. Installed the icon back to antenna from live tv, changed the zip code, had to do a rescan of channels and working for now.
Thanks for the post.
When you see this issue occur, are you able to stream other content on your Roku TV?
Please keep us posted what you find out and we will be able to assist you further.
Thanks,
Danny
Streaming content and streaming program guides are not an issue. The issue is with the program guide that displays with the antenna. We see the list of channels but no information on programming shows. This happened several months ago. I tried all recommendations except a factory reset. The missing information mysteriously reappeared on its own and remained till a couple of weeks ago. Then it again disappeared exactly as before. Again I've tried everything but a factory reset. Nothing works. Very frustrating.
same for me
Thanks for the post.
What troubleshooting steps have you already taken to try to resolve the issue? Have you tried rescanning your channels to see if that helps?
Please keep us posted what you find out.
Thanks,
Danny
I've taken all of the recommended steps previously, guide was missing for months, then all of a sudden the guide showed back up without any action on my part, a couple of weeks later, the guide is gone again. Very, Very frustrating. The guide worked for years until the software update that was pushed out earlier this year.
