Forum Discussion

JMD2022's avatar
JMD2022
Newbie
4 years ago
Solved

After Update Antenna (OTA) Channel Guide displays "No information available"

It appears after a recent software update (I can only tell because a few icons changed on the Roku OS), the channel information for OTA channels is no longer displaying.  I get only the message "no i...
  • 440mike's avatar
    440mike
    4 years ago

    My guide on both my TCLs just stopped. Installed the icon back to antenna from live tv, changed the zip code, had to do a rescan of channels and working for now. 

Holly56's avatar
Holly56
Reel Rookie
4 years ago

All local antenna channels show no program information on channel guide. This previously worked. Streaming channels show programming info. Also local antenna channels sometimes disappear from guide completely. Please help!

momhubb's avatar
momhubb
Channel Surfer
4 years ago

When rescan didn't work for me, I even tried a full factory reset.  Still no working guide or signal meter.  If these issues don't get fixed, we'll never waste our money again on another Roku TV.  When software updates diminish the original out of the box functionality, that's a sure way to lose repeat customers.

  • Holly56's avatar
    Holly56
    Reel Rookie
    4 years ago

    Yep I agree 100%