My guide on both my TCLs just stopped. Installed the icon back to antenna from live tv, changed the zip code, had to do a rescan of channels and working for now.
I used to be able to see the channels from the antenna with no problem until one day they just didn’t show up on the LIVE TV output channel. All the Roku streaming channels are there but none form the antenna. I reset it and scanned for channels again repeated times and all those times it says that 20+ channels were found but they don’t show up on the Live Tv when I click to check. I tried several antenas and they all find channels but they don’t show up on the tv. Anyone else have this problem?
Hi everyone,
Thanks for the posts.
Other Roku users have reported that changing the zipcode and then rescanning for channels resolved their issue. We would recommend trying that troubleshooting step and keeping us posted what you find out.
Thanks,
Danny
It's been a week since the Channel guide messed up. FYI: I can get the channels but they will disappear at times. I have to rescan for channels multiple times. Not how I wanted to spend my time. I'm actually very hesitant to try LiveTV.
I just want the folks at Roku to know I never had this problem until one week ago. I purchased new TV last summer (2021) Channel guide worked perfectly up until recently.
Today's drama a friend call today to say her Channel guide went bye bye.
If Roku is working on this problem they haven't fixed it yet.
Pudy23 wrote:I can get the channels but they will disappear at times. I have to rescan for channels multiple times.
I get the locals but no programming information is in the guide. The only way to know what is on is to scroll through the locals and look at the information box at the bottom of the screen.
I’m in the same boat. Never changed anything on my end. It has something to do with the latest update I’m assuming. I’ve tried all the remedies suggested. A portion of the guide is populated but the majority of the guide says no information? Time for Roku to do something about it.
All I see is "No information" for local channels in the Roku Live TV guide on my Roku TV's. I tried everything, including removing the antenna cable and rescanning then restarting the TV and hooking up the cable and scanning again.
I’m having the same problem. I have: deleted the input and rescanned, rebooted tv, changed zip code…. You name it, I’ve tried it. Both my TCL Roku tv’s are no longer displaying channel information. It just says “no data available”
I get some of that too since update to 11. More annoyingly several channels have a bug where the main channel and possibly 1 or 2 other sub channels will display/repeat info from one of the sub channels. For example:
10.1 old sitcom (when local news should be showing)
10.2 old sitcom (correct data)
10.3 discovery channel type show (correct data)
10.4 old sitcom (when food show should be showing)
….like the data for 10.2 is populating for .1 and .4 in this example. It’s a guide programming problem and not tuner related like the rest of this thread, but something with ver 11 def seems to be the cause. Resets don’t help and other sets not on 11 don’t have this prob in my house.
