Forum Discussion
Same here, lost all channel information. Had it couple days ago and now nothing. Also lost all favorites listings, why did they get cleared?
It was the software update on 5/12/22. It took away this functionality. Build 4193. I don't expect Roku to fix this any time soon. They have a poor track record of fixing things in a timely manner. Pretty poor quality control.
- OwnerofDevices4 years agoRoku Guru
I have an antenna and the channel guide is showing for me. Someone mentioned in the section for Roku TVs on this website that doing a channel rescan fixes the problem of the guide not showing.
- Holly564 years agoReel Rookie
Rescan does not help
- Holly564 years agoReel Rookie
This sounds like the most likely issue. Hopefully it's fixed soon! Trying to convince husband to get rid of Direct tv.!
- TCLStreamer4 years agoStreaming Star
Holly56 Switch to DirecTV Stream
- eightzero4 years agoChannel Surfer
Unlikely. I expect this bug to persist for weeks or months. Sure wish we could turn off system updates to avoid this periodic loss of functionality. Even the ability to revert to a previous functional version would be welcome.