My guide on both my TCLs just stopped. Installed the icon back to antenna from live tv, changed the zip code, had to do a rescan of channels and working for now.
Hi everyone,
Thanks for the posts.
Other Roku users have reported that changing the zipcode and then rescanning for channels resolved their issue. We would recommend trying that troubleshooting step and keeping us posted what you find out.
Thanks,
Danny
It's been a week since the Channel guide messed up. FYI: I can get the channels but they will disappear at times. I have to rescan for channels multiple times. Not how I wanted to spend my time. I'm actually very hesitant to try LiveTV.
I just want the folks at Roku to know I never had this problem until one week ago. I purchased new TV last summer (2021) Channel guide worked perfectly up until recently.
Today's drama a friend call today to say her Channel guide went bye bye.
If Roku is working on this problem they haven't fixed it yet.
Pudy23 wrote:I can get the channels but they will disappear at times. I have to rescan for channels multiple times.
I get the locals but no programming information is in the guide. The only way to know what is on is to scroll through the locals and look at the information box at the bottom of the screen.
I’m in the same boat. Never changed anything on my end. It has something to do with the latest update I’m assuming. I’ve tried all the remedies suggested. A portion of the guide is populated but the majority of the guide says no information? Time for Roku to do something about it.
