Forum Discussion

uk0R's avatar
uk0R
Reel Rookie
3 years ago

After 12/8/22 System Update, no apps will open

Model Roku Ultra (4660, 4661, 4662 series) (4660X) Software version 11.5.0Build 4235-46 Following a 12/8/22 update, no used apps will load (Netflix, Amazon Prime, Disney+, YouTube).  Apps are the...
RokuDanny-R's avatar
RokuDanny-R
Retired Moderator
3 years ago

Hi Community users,

Thanks for the posts and updates.

At this time, we would recommend trying to reboot your Roku device and seeing if the issue is continuing to occur. You can reboot your Roku device through Settings > System > System restart or by unplugging your Roku device and plugging it back in.

Please keep us posted what you find out and we will be able to investigate the issue you are experiencing further.


Thanks,
Danny

  • jsk2's avatar
    jsk2
    Reel Rookie
    3 years ago

    ROKU television is currently working although I do have periods of the system asking for my password.  I just hit home and then try again.  The second try is usually successful.