Forum Discussion

uk0R's avatar
uk0R
Reel Rookie
3 years ago

After 12/8/22 System Update, no apps will open

Model Roku Ultra (4660, 4661, 4662 series) (4660X) Software version 11.5.0Build 4235-46 Following a 12/8/22 update, no used apps will load (Netflix, Amazon Prime, Disney+, YouTube).  Apps are the...
jbruize's avatar
jbruize
Reel Rookie
3 years ago

I have the exact same issue on an Insignia Roku 39".  Apps open, but won't play anything since the update.

jlbrumbaugh's avatar
jlbrumbaugh
Reel Rookie
3 years ago
  • LC-43N4000U - Roku device model, 2N00CP887097 - serial number, 74468C888097 - device ID, and 11.5.0 build 4312-25 software OS/version (these can all be found in Settings > System > About)
  • All channels will load but no video plays. Variety of errors (pcode320 on Hulu) or black screens (spectrum).
  • 97-499-905 tracker ID
  • No function to stream content. Channels load but nothing happens on screen.