Forum Discussion

uk0R's avatar
uk0R
Reel Rookie
3 years ago

After 12/8/22 System Update, no apps will open

Model Roku Ultra (4660, 4661, 4662 series) (4660X) Software version 11.5.0Build 4235-46 Following a 12/8/22 update, no used apps will load (Netflix, Amazon Prime, Disney+, YouTube).  Apps are the...
Shils26's avatar
Shils26
Channel Surfer
3 years ago

Same here its happening on my Roku Sharp TV all of my other Rokus will stream except for this tv. It will open apps but not stream the only app working so far is Netflix. 

jbruize's avatar
jbruize
Reel Rookie
3 years ago

I have the exact same issue on an Insignia Roku 39".  Apps open, but won't play anything since the update.

  • jlbrumbaugh's avatar
    jlbrumbaugh
    Reel Rookie
    3 years ago
    • LC-43N4000U - Roku device model, 2N00CP887097 - serial number, 74468C888097 - device ID, and 11.5.0 build 4312-25 software OS/version (these can all be found in Settings > System > About)
    • All channels will load but no video plays. Variety of errors (pcode320 on Hulu) or black screens (spectrum).
    • 97-499-905 tracker ID
    • No function to stream content. Channels load but nothing happens on screen.