Adding new Streaming Stick 4K
I am helping a friend in Arizona who purchased 3 new Roku Sticks that he plans to use at his other home in Washington State. He currently is using 3 Roku sticks on his wireless network in Arizona. ...
Forum Discussion
You can certainly setup and activate all the Roku devices in Arizona for later use in Washington.
With the Streaming Sticks, the power cable contains a "long-range wireless receiver". Basically, the network/NIC card. or chip. This is also where the MAC address of the device is programmed.
If you are using the same power cable to try and activate all three devices, the online account is likely confused because the MAC address of the first device has already been assigned to the device number/serial number of the first device ( Streaming Stick 4K-Sliving Room - Living Room).
Try using another the power cable that came with the second device on the second device. Then go to the online account and see if you can now rename the device and location.
If that does not work, then you should just "unlink" the three devices from the account, and factory reset them. (press and hold reset button for 30+ seconds). Then go through the activation process again for all three devices, but this time use their respective power cables so each power cable gets assigned/registered to the corresponding device. (Might want to label which power cable goes with each device).
Once the Roku players are linked to his user account, they can be used anywhere within the US without a problem. There's no issue with them being in one state then moved to another. I travel with my Roku Stick all the time, and use it wherever I am. AvsGunnar has likely identified your issue if you're using the same power cable for each device. But there's no issue with setting them all up in one location and then moving them elsewhere.
One thing to remember, as long as the player is linking to his user account correctly, you can always change the names on his user account web page. You don't need to name them separately during setup. For a long time my three Ultra players were simply named Ultra. I finally got around to naming them more accurately. 🙂
After I sucessfully activated the first Roku Stick destined for Washington State, I remove all the componets, including the power cable and placed them in a bag to keep them separate, so not to confuse them with the other 2 Roku sticks.
When I tried to activate the 2nd Roku Stick destined for Washington State, I used all the components that came with the 2nd box, including the power cable. Since I was not reusing the same power cable for each activation, I'm not sure why it didn't work.
Before I go through the process of unlinking the 3 Roku devices and doing a factory reset on them, is there anything else you can think of that I can try?
Thanks.
If all three are linked to his user account, can you rename them within the account? As long as they're correctly linked to the correct account, I wouldn't think you need to start all over. Or are you saying you can't link the second device to the same account?
I'm not able to link the 2nd Roku stick "Streaming Stick 4K-SRec Room" destined to Washington State to his account.
When I list all the Roku devices linked to his account, it lists 4 devices. The 4th Roku device remains as the first new one that I successfully activated. When I go through the activation process for the second Roku device and the email instructs me to go to the Roku account after I have named the device and specified the location, that is where it still shows the 4th Roku device that I just added and he will use in his living room in Washington State. Therefore I'm unable to complete the setup of the 2nd Roku stick. Strange!
