Forum Discussion

Schoolguy's avatar
Schoolguy
Reel Rookie
4 months ago

Adding another Roku stick to existing three I have

Currently I have 3 Roku devices, 2 sticks and 1 speaker. My girlfriend has a stick (not on my account) we want to use it in my house. The stick will not allow me to log into my account, how can I change this stick or add it?

5 Replies

  • Schoolguy To add the stick to your account you will have factory reset the stick.  Keep in mind this will erase all of her apps, data, etc...

    • Schoolguy's avatar
      Schoolguy
      Reel Rookie

      Thanks for this. I'm not on it right now so is it in SETTINGS where I can reset it?

      • renojim's avatar
        renojim
        Community Streaming Expert

        Settings->System->Advanced system settings->Factory reset

        How do I factory reset my Roku® streaming device? | Official Roku Support

        Keep in mind that if your girlfriend has any subscriptions through Roku you/she will lose access to them on that device once you link it to a new Roku account and the charges will continue.  If she's not sure, she can check her subscriptions at https://my.roku.com by logging in with the same email address that's currently displayed on that device under Settings->System->About.