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sproaticus's avatar
sproaticus
Reel Rookie
2 years ago
Solved

Activation process is stuck

I'm unable to activate my new Roku Ultra.  I've tried both the email method, and the QR code method. The email method fails when I click on the link.  The web browser ends up at https://my.roku.com/...
  • sproaticus's avatar
    2 years ago

    The problem was using the Chrome and Firefox browsers on my phone using default security options.

    This has been resolved by opening the activation link using a browser on a Windows PC.