Forum Discussion

DaveWood's avatar
DaveWood
Binge Watcher
3 years ago

A female voice talks in the beginning of anything I watch. How do I shut it off?

I have this issue frequently when I am watching a series where it segues from one episode to another of the same series, (I.E, Bad Batch, Wednesday, Velma, Etc)  the select is not selected,  I have t...
RokuKariza-D's avatar
RokuKariza-D
Retired Moderator
3 years ago

Hi DaveWood 

Thanks for the post.

Does the issue only occur on a specific channel? If yes, please reply here with the channel name. We would also recommend making sure that the screen reader is turned off by pressing the star (*) button on your remote 4 times. Note that performing the same action will enable the screen reader. 

For more information, check out this link: How to enable the text-to-speech screen reader on your Roku® streaming device

Keep us updated!


All the best,
Kariza

DaveWood's avatar
DaveWood
Binge Watcher
3 years ago

I started to notice it on Disney +, then also on Free Vee, and Amazon, yesterday it happened on the Netflix channel app.

  • HDMIGuy's avatar
    HDMIGuy
    Roku Guru
    3 years ago

    DaveWood On the Roku device go to settings, accessibility, screen reader. and turn to off

     

     

    • jeepgirl's avatar
      jeepgirl
      Newbie
      2 years ago

      Oh my God! Thank you! That was so helpful because that was insanely annoying it started happening outta of no where! 

      • chrisilvers's avatar
        chrisilvers
        Newbie
        2 years ago

        I hate it when that happens, and so I wrote down how I fixed it so I'd remember, 😂 lol...your welcome...

    • DaveWood's avatar
      DaveWood
      Binge Watcher
      3 years ago

      It HAS BEEN OFF Since I have had the TV's  Every time I have this issue it IS OFF.  I even just checked it just before you sent this., 

      • atc98092's avatar
        atc98092
        Community Streaming Expert
        3 years ago

        If it is off, then the voice isn't being generated by your Roku. It's something within the channel, perhaps the audio track being played. But there's no Roku setting that creates a voice besides the one you have said is turned off. 

    • chrisilvers's avatar
      chrisilvers
      Newbie
      2 years ago

      go to settings...then to Accessibility...then to...screen

      Reader

      Hope that works.