Forum Discussion

DaveWood's avatar
DaveWood
Binge Watcher
3 years ago

A female voice talks in the beginning of anything I watch. How do I shut it off?

I have this issue frequently when I am watching a series where it segues from one episode to another of the same series, (I.E, Bad Batch, Wednesday, Velma, Etc)  the select is not selected,  I have to exit the show and restart it to get rid of the Voice over it is becoming an issue.

12 Replies

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  • RokuKariza-D's avatar
    RokuKariza-D
    Retired Moderator
    3 years ago

    Hi DaveWood 

    Thanks for the post.

    Does the issue only occur on a specific channel? If yes, please reply here with the channel name. We would also recommend making sure that the screen reader is turned off by pressing the star (*) button on your remote 4 times. Note that performing the same action will enable the screen reader. 

    For more information, check out this link: How to enable the text-to-speech screen reader on your Roku® streaming device

    Keep us updated!


    All the best,
    Kariza

    • DaveWood's avatar
      DaveWood
      Binge Watcher
      3 years ago

      I started to notice it on Disney +, then also on Free Vee, and Amazon, yesterday it happened on the Netflix channel app.

      • HDMIGuy's avatar
        HDMIGuy
        Roku Guru
        3 years ago

        DaveWood On the Roku device go to settings, accessibility, screen reader. and turn to off

         

         

    • atc98092's avatar
      atc98092
      Community Streaming Expert
      3 years ago
      bamacat wrote:

      There’s no such button on either of my remotes.

      The button you want is the * button, which is below the directional pad button and above the fast forward button. That button exists on all Roku remotes. Press it four times quickly and it turns the voice guide on/off. You can completely disable it in the Settings menu under Settings/Accessibility/Screen reader.