50” Hisense Roku TV Keeps Rebooting
My tv comes on and all the apps are there, no matter which I selected, it shuts off and reboots. I tried the reset button the back of the tv but it was the same issue and now reboot is happening even...
Forum Discussion
Tv updated and continues to restart randomly.
model 7822X-Roku TV
serial number:YN00PK306747 (E059DP306747)
version:13.0.0
Did ALL resets, deleted and added device through email and QR code. Finally recognizing device but began cycling off and on sometimes within seconds others a few minutes. The report tracker listed above has been a dead end with searches.
Welcome to the Roku Community, Transvan!
Thank you for providing us with the information. We would like to take a closer look at your issue.
Before we continue, we would like to determine if your Roku TV is restarting randomly before or after the update. Have you tried plugging the TV into a different power outlet? Is there any error message displayed before the TV restarts? When did the issue first occur?
We look forward to hearing from you and looking closely into this issue.
Thanks,
Jharra
Issue began first thing this morning Not 100% it was the update but Last update: 5/28/24 10:56am and no other messages. Turns off weather watching or just on home menu. Went through the soft reset then to the factory reset. Check power source, manual reset on side of tv. Started when I turned first powered on device and prompted to register like when I bought the unit then froze until after resetting about five times.
Report tracker
issue ID 47-237-769
GC version 11.7.22
software version: 13.0.0 * build 24062-at
Still resets randomly and turns on/off if not unplugged. Anyone with suggestions. No other messages showing, only know how to retrieve report tracker. Thanks Rodney
