Forum Discussion
Thanks for following up, KorieG.
We understand and apologize for the inconvenience that this issue has caused you. We have no update to provide at this time, but once more information is available, we'll be sure to update this Community thread.
We are working diligently to address your concern as soon as possible; your patience and understanding are much appreciated.
All the best,
Chel
Highly upset with the run around I have been getting on the Hisense and Roku tv stuck-in reboot of turning in and off. Just started last weekend and now out shopping for a new tv. Will never purchase this product again. This many people have the same problem and there is no solution shame on a company to sell junk like that.
- genesisbound2 years agoBinge Watcher
Jarhead561 I'm right there with you. Our TV was working perfectly fine this morning no issues. Turned it off went to the store came back went to turn it on It shows the logo and then shuts right off .
The light blinks anywhere from 14 to 21 times during this boot up and then it shuts right off .
And what's crazy is this TV is maybe a year and a half old. My 4-year-old Roku TVs in every other room of my house are working perfectly fine, the only difference this one is Hisense
- RokuJechealR2 years agoRetired Moderator
Hi Jarhead561m, genesisbound
Thanks for posting to the Roku Community!
We understand you're having trouble with your Roku TV being stuck in a reboot loop, and our engineering team has been investigating this issue closely.
In the meantime, could you please provide the requested information as RokuRiamie-D mentioned above in this thread?
Once we have this information, we can take a closer look at this issue.
All the best,
Chel - genesisbound2 years agoBinge Watcher
43A6104EUR
G194113
S/N:43G194113H00206
That's what's on my sticker